Telco’s – ‘Our’ Pain Point!

January 12, 2012

You get off your international flight ready to do business – equipped with the latest iPhone or iPad, Trouble is , you can’t (unless you have Wifi) – because your Telco’s SIM – Only Works in Your Country!

Duh!, Bloody amazing that in our highly networked always connected digital world – we the people must suffer such pain.

Of course the pain I refer to is brought about by a tightly controlled industry gripped with an intense case of rigidity that is hard for anyone (on the outside) to understand. For God sake – even my Airline understands – they got together (collaborated) to create: One World

But not the Telco’s!

As one of the worlds leading Mobility analysts Horace Dediu – Asymco says:

These odd behaviors are symptoms of an underlying absence of innovation.

Indeed – why doesn’t someone just step in and abstract the industry. So I’m betting it’ll be those on the fringe (not from within) who see the opportunity and who are best equipped to do so.

Maybe it’ll be Apple or Google or Amazon who bring about the necessary disruption and create a new virtual network.

Horace adds: The answer seems to be more and more that the future of communications must find a new, unregulated value network!

Bring it on I say!

Because for we the people – it’s a real pain in the butt!



Meet the Boss!

October 13, 2009

TC's Master Pres.032_2

Look someone you know?

He’s a manager of a bygone era.

But here’s the thing…

What fundamental problem was he supposed to solve?

The answer  – efficiency and replication.

The Boss was invented to keep his staff focused on following rules and doing the same thing over and over again, whether it was building a Model T Ford or a Silicon Chip, or flipping a burger or serving a customer, or even approving a bank loan… The Bosses role was and still is all about minimising variation, and maximising standardization.

But hang on… that’s not the problem modern leaders or businesses are wrestling with today. Rather, it’s more about; “How do we build a business or enterprise that’s adaptable, innovative and sustainable? Or for the team within the business, how can we really provide a work environment that’s engaging and a fun place that encapsulates real work/life integration?  Moroever, how do we draw out those unique human gifts of initiative, creativity and passion into our workplace?

We are now at a management crossroads. Traditional hierarchies or draconian systems block or inhibit positive and meaningful change and collaborative outcomes. Despite the rhetoric the real art of management conversation, of listening and working together (collaboratively) – is almost nonexistent. Complicated bureaucracies or silo’s within the many tiers of government and functions of business are the root of the problem.

Meanwhile the knowledge, resources, and computing power of billions of people are now self-organising into a massive new collective force. Interconnected through blogs wikis, chat rooms, YouTube, Twitter – the internet is providing the first ever global platform for realtime collaboration. Some are saying – who needs management anyway?… as these new online self organising tribes are rapidly changing society and spawning new meritocracies or peer to peer networks, breathtaking business models and new leadership.

From where I sit leadership is all about- doing the right thing.

Saatchi & Saatchi (the worlds leading Ad agency) is a great example of what doing the right thing is about, so is Google, Virgin, Apple and Wholefoods.

So what makes them so different? 1. Aspirational leadership. 2. Believing in a dream.  3. Aligning people’s emotions by creating a real sense of purpose and a culture of knowing where you fit in and belong.

In other words this is all about fostering a Movement or a Tribe. Ref. Seth Godin’s Book –Tribes!

…click here to continue



Design Thinking – Cleantech Construction!

June 14, 2009

I remember as though it was yesterday.

The day I met the Luu brothers – Neil and Nathan. Two young Aussie/Vietnamese Design Thinking Mavericks!

Pegasus: Concrete Innovation - New Urban Living!

Pegasus: Concrete Innovation - New Urban Living!

I was following a hunch, desperate to see some real innovation in housing design as the words from a 1959 Newspaper Interview with Dick Dusseldorp (founder of Lend Lease) kept me awake at night – it was driving me nuts!

“When I was a boy a family motor car cost three times the value of an ordinary suburban home, now a suburban home costs three times as much as a motor car. Now that shows the progress that industrialisation has brought to the production of motor vehicles. In the building trade, on the other hand, there has been very little progress…since Noah built the ark!”

Ok so lets fast forward almost 50 years. Call it serendipity but I had just driven past one of Qld’s first designed precast concrete homes and after considerable effort had finally tracked  down its creators.

We met over a coffee. (In typical Innovation Cafe style) Both ex QUT. Nathan (marketing) the talker, Neil (construction/design/engineer) the thinker. We hit it off immediately as I sat listening to their story.

A story about a family fleeing an oppressive regime. A story about starting over again and building an exciting future in a new land. A story of hard work, hope, success, achievement. And a story of innovation.

The brothers Luu – innovation journey began because of there love of flashy cars and despite being told they couldn’t, just went out an created a one-stop shop customising, styling, shaping fiberglass moldings and spray painting vehicle creations that were designed to turn heads! It didn’t matter that neither had formal skills they just adapted and learnt by experimenting, trial and error to create an award winning business.

Next came a bigger challenge. Concrete housing. Modular grid construction to be precise. Faster, More affordable, Better! Yet again they battled an oppressive regulatory regime – relentless in trying to stop them from doing something different!. But that didn’t deter the boys!. They’ve created Pegasus and now three years later since our first coffee together – amazing things are happening.

In tough times Innovation flourishes. People are beginning to listen. To unlearn learned beliefs. Think: the DTP (Desktop Publishing) revolution, the brothers Luu (in stealth mode) together with other industry zealots are hard at work developing a radical online modular Desktop Construction (DTC) business that will change the housing construction nightmare forever! A new ‘killer app‘ that will annihilate the outdated and existing dysfunctional residential construction industry.

Viva la Web 2.0 Revolution!

Just imagine – you go online,  thanks to Google earth and maps, view and find land for sale, zoom in on the lot, place your 3D rendered model on it. You can even look out the windows or sit on the balcony admiring your virtual reality views. Then when you’re done and happy – just press PRINT. Automated purchase, plans approved, and out pops your home like some giant modular lego construction. Complete turnkey construction but without the allen key

Neil and Nathan aren’t just Design Thinkers in the words of Bernd H Schmitt, they’re  Big Thinky Heads!

Footnote: Cleantech Construction:  Built to last – bushfire and termite resilient, Recycled concrete, titanium dioxide (smog eating cement), PV Cells, Energy Water & Waste innovation, even a Green Roof garden!